Wednesday, April 22, 2009

The trouble eases

It never ceases to amaze me. I think I mentioned in a previous post that I used TechRestore in a previous life. At that time they did everything, for a fee, to get the broken thing to their facility. This time they did do half of the part dealing with FedEx. They got the return box to me. Last time the FedEx man showed up early the next morning, took the machine, and was off. I filled out the form telling them what the problem is, I put the disfunctional 'puter in the box, and I waited for the FedEx man to show up. I waited two days. I called TechRestore. I was supposed to arrainge the pickup on my own. That was not mentioned in the directions. Once I got this straight, I called FedEx, they scheduled the pickup, and the truck pulled up in the driveway two hours later. The 'puter is on it's way to get a fixup. We lost five days and I expect it will be a week, next Wednesday, before I get it back.

I can't blaim others for expecting me to follow their diredtions when there are no directions. I can blame me for not picking up the phone, and asking what's what. The saga continues...

The Braves are still losing so that part hasn't improved...

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